I ended up cancel my subscription one day after it renewed so I sent an email to customer service telling them I didn't want it to be renewed. Join the 897 people who’ve already reviewed eharmony. Do you have something to say about Eharmony? Looking for the most complete eHarmony Review? We can’t confirm that, but in general, it’s better to call the numbers we provided above if you need a quick answer. Subscription, Account, Premium Subscription, Pros: Totally unhappy with customer care. To know more about the signing up procedure, contact eHarmony customer service. Can’t Login To Eharmony Account. eharmony is the first service within the online dating industry to use a scientific approach to matching highly compatible singles. Very crude customer service. eHarmony provides customer service by email and also by phone. The company was founded in 2000 by Dr. Neil Clark Warren. There is no published phone number where you can call them, but even if there was, I highly doubt anyone would ever answer. When you get on the site, you should click on Contact Customer Care at the center of the screen. I have a many friends who were about to join eharmony and others who have joined i will be sending messages to all of them advising them not to join or renew. Your answers in our questionnaire help us understand how you see the world, so we can match you with people that share that view. There are multiple glitches with both their regular software as well as their mobile applications. eHarmony is a great dating site, but it is not perfect. Eharmony was first mentioned on PissedConsumer on May 12, 2008 and since then this brand received 1137 reviews.. Eharmony ranks 75 of 265 in Dating and Social Networking category. Avoid at all costs, do not support unethical companies with illogical deceptive business practices. The working hours of eHarmony customer support are from 8:30 AM to 5:00 PM PST, Monday through Saturday. Every customer support will put you on hold until they get an available operator who can pick up your call. eHarmony can be used in the United States, Canada and Australia. eHarmony truly does not provide the service it advertises. There are actually 2 toll-free numbers I was able to find around the internet, and after trying them, they seem to lead to the same system. eharmony Contact Info. Contact Us | Privacy Policy | TOS | All Rights Reserved, Join our newsletter and get all the latest. Our 2 million of people have found their love on this site. More. Read on to find out everything about it, and learn how to get in touch with eHarmony customer support in the quickest possible manner. This page has all the useful links with info related to tech support, FAQ, pricing, etc. Warranty Information Warranty period for new Harmony products. No option to turn off automatic renewal. Eharmony ranks 52 of 250 in Dating and Social Networking category. You can reach customer service by email at support@eharmony.com. I would NOT recommend this site ! And don't expect to get help from customer service … You can use this link as a starting point, and if you don’t find your answer, then contact the customer support. They advertise a 14 day cooling off period, but have a loophole that disregards this and your consumer rights to cancel! Once I became a paying member, I was lucky if I got a match once a month. I called about a week later and they told me I needed to call within 24 hours. Your answers in our questionnaire help us understand how you see the world, so we can match you with people that share that view. The next best way to talk to their customer support team, according to other eHarmony customers, is by telling GetHuman about your issue above and letting us find somebody to help you. Otherwise, it's a big waste of time. ". 1. eHarmony is an excellent dating service, but they do need to improve their customer service. July 14, 2009 the Official eHarmony blog goes lived titled Open Communication. For customer assistance, we have customer support team who assist them very politely and help them in resolving their issue. eHarmony is committed to helping singles find love everyday and … A dedicated team is responsible for answering your questions and addressing your concerns via email, and they are incredibly knowledgeable and responsive. They sent me an email to call customer service. Calling eHarmony customer support is your best bet for getting a timely answer to any of your questions. Continue. When joining I somehow ended up paying a yearly amount instead of the promotional amount they were advertising. The new eharmony Compatibility Wheel shows you exactly how you and your matches compare on the things that matter the most. Eharmony also stated they reject anyone under the age of 60 who has been married more than four times, or who fails their "dysthymia scale", testing as having a depressed disposition. They don’t have a call back feature. When I was just looking I had "tons" of matches. | Read 881-900 Reviews out of 897 Curated by: eharmonycustomers Curation policy: Not specified Created: May 22, 2020 Disclaimer: Some pages on this site may include an affiliate link. I've tried to contact a number of times with NO response back from them. After this step, you can start the conversation and use exciting emojis while doing so. The phone number to call is the same whether it is a billing issue, technical issue, question about their service, etc. You can contact the customer service representative of Eharmony calling Eharmony's helpline phone numbers. Initial eHarmony complaints should be directed to their team directly. Companies are selected automatically by the algorithm. This was not my intention or in my budget. Your answers in our questionnaire help us understand how you see the world, so we can match you with people that share that view. Why Can’t I Login To My Eharmony Account. The overall rating of the company is 1.5 and consumers are mostly dissatisfied.. With eharmony meet with the people of all ages, races and religion. eharmony is unique amongst the best dating sites because of the way we get to know you. eharmony's matching is based on using its 32 DIMENSIONS® model to match couples based on features of compatibility found in thousands of successful relationships. There are actually 2 toll-free numbers I was able to find around the internet, and after trying them, they seem to lead to the same system. Extended phone and email support is available on a pay-per-incident basis beyond 90 days. Not to keep you waiting, here is the information you came for, the eHarmony customer support numbers. eHarmony is an Internet relationship services provider. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. What happened? I ended up cancel my subscription one day after it renewed so I sent an email to customer service telling them I didn't want it to be renewed. Reach out support team by clicking on ‘Contact Customer Care’ at the bottom of this help article. Even though most users are satisfied with eHarmony, there is one thing a lot of people keep mentioning. I contacted customer service several … While eHarmony does not offer live chat, they do have a phone number. We Look Forward To Speaking With You eHarmony Customer Service Number eHarmony Customer Support Number eHarmony Customer Technical Support Number eHarmony Customer Care Number eHarmony Customer Helpline Number eHarmony Customer Toll Free Number North America — 1 year limited hardware warranty and 90 days toll-free phone and email support. Took a lot to take the plunge and 'get back … Calling customer support can be a little stressful, and we’ve all been there. EHarmony Customer Service Toll-Free Number. eHarmony also operates in eHarmony labs, a high quality research relationship facility and also publishes the information related to matching people. They were evasive about my suspicions regarding the old profiles, and they refused to give me any form of refund or cancel my subscription until they had taken all of the money from me for the 12 months. eHarmony Customer Service Number eHarmony Customer Support Number eHarmony Customer Technical Support Number eHarmony Customer Care Number eHarmony Customer Helpline Number eHarmony Customer Toll Free Number There are 3 ways to reach eHarmony across 3 communication modes: phone, email, web. eHarmony also publishes eHarmony Advice to help those who are already in the relationships. Online customer support typically replies within a day or so. eHarmony has a full fledged help and FAQ section available on their website that makes it easier to find answers to any additional questions you may have. However, you should employ the following strategy if you want to wait as little as possible: call them in the morning. The phone number to call is the same whether it is a billing issue, technical issue, question about their service, etc. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Eharmony's software does not work correctly. The Best VPN Options for Netflix [December 2020], How To Record a FaceTime Call [October 2020], How to Scan & Fix Hard Drives with CHKDSK in Windows 10, How to Install YouTube Kids on Your Amazon Fire Tablet, How To Delete Your Gmail Address Permanently [October 2020], How To Speed Up Windows 10 – The Ultimate Guide, How to Install the Google Play Store on an Amazon Fire Tablet. The reason why most customers are looking to chat with eHarmony is because they have Update Account Info, Account Access, Account Setup, Cancel Subscription, Refund a Charge and other customer service issues, but they then usually end up using other tools or information that GetHuman provides to actually resolve the problem. I would NOT recommend eHarmony to anyone, even if you live in one of the countries where they do provide zip code proximity matches based on their miserable customer service. Pissed Consumer © 2020 All eHarmony won the Customer Service Department of the Year at The 7th Annual American Business Awards. New upload Eharmony Customer Service. Every customer support will put you on hold until they get an available operator who can pick up your call. Click to indicate what problem you are emailing about and we can share our best customer recommended talking points to include in your email so you get a faster reply and better results. Customers can cancel via phone or by live chat on the eHarmony website.Customer service representatives are available 8 AM-5 PM PST Mon-Sat. What can we help you with. eharmony is unique amongst the best dating sites because of the way we get to know you. Required fields are marked *. The best time to call them is between 8 and 9 AM. Calling customer support is always a tedious task, no matter the company you’re calling. EHarmony will take your money but their customer service is non-existent! This link will take you to the eHarmony login page, where you need to enter your credentials. Eharmony's software does not work correctly. Some people prefer to speak to a live person via phone or chat, while others appreciate the convenience of an email or social media message. In case you didn't realize there was an alternative, the best phone number for eHarmony customer support is 844-527-7421. Eharmony customer service is horrible. I'm trying to join”, “Deleted my app months ago and didn't approve of subscription and was debited purchase”, “I got a notification of 2 message sent by a match and didn't receive them.”, “Change area radius and want to age of men I looking for”. Still, this method is usually the best one if you need immediate help. eHarmony's attempt to dismiss the California discrimination class action fails. In total, there are 3 ways to get in touch with them. Keep me signed in The result is that you often spend much longer than necessary on their site trying to make decisions and the entire process is slowed down and convoluted. If you are lucky, you won’t have to wait more than a couple of minutes. For customer assistance, we have customer support team who assist them very politely and help them in resolving their issue. The waiting time for eHarmony can last up to 20 minutes, while the average is around 15 minutes. I never completed the application to join the dating service. For Secure Call, eHarmony uses JaJah VoIP Calling. I called about a week later and they told me I needed to call within 24 hours. They advertise a 14 day cooling off period, but have a loophole that disregards this and your consumer rights to cancel! Your email address will not be published. If you'd like to help in the effort to improve customer service … I was still charged the £65 and refunded £30 ( total was £95). You guessed it; their customer support is not the best. The result is that you often spend much longer than necessary on their site trying to make decisions and the entire process is slowed down and convoluted. Here is a direct link you should follow if you don’t like talking on the phone. Contacting eHarmony - by phone or otherwise While 844-527-7421 is eHarmony's best toll-free number, there are 3 total ways to get in touch with them. The algorithm is subject to change in future. EHarmony Customer Service Toll-Free Number. Initial eHarmony complaints should be directed to their team directly. An appalling service An appalling service, I signed up for 6 months premium membership, however cancelled within 24hrs, eharmony then charged me £45 "value compensation" so 1 day of membership cost me £65!!!! Anna Middleton Read more March 12, 2020. Find helpful customer reviews and review ratings for eHarmony - #1 Trusted Online Dating Site for Singles at Amazon.com. ", "Never join. Stay away from their shady business terms & conditions. Customer service is soo bad, it seems like all emails are auto-generated. Our team is available 24x7. eHarmony Affiliate Program: Like many other dating sites, eHarmony has its own affiliate program … Send an email to eHarmony customer support to get in touch with a representative. Same-sex couples. eHarmony is a great dating site, but it is not perfect. You should always try with the first number on our list, but you can try the other ones if they don’t pick up there, or the wait is too long. Contact eHarmony's customer support department by dialing 800-383-5313, Monday to Friday from 5 a.m. to 9 p.m. PST. Try to solve the problem yourself first, using the eHarmony online self-help system. Join over 260,000 subscribers! Only used for 1 month as the matches were not accurate and now paying for a service in advance that I won't be using in the next 12 months. However, if you prefer, you may also use their customer support website. I have paid £65 to use this service for 4 days and this is how i am treated . They sent me an email to call customer service. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The other sites dont have great customer service but eharmony is terrible. eHarmony Customer Service@ @Phone Number 1. eHarmony is an online dating website designed specifically to match men and women for their long term relationships. The company is recognized and the most popular provider of singles matching services on the Internet. While its matchmaking algorithm is undeniably superb, its customer support is lacking. I have requested that I receive no more emails from them (eHarmony). It is harder to dig up than the president’s number. Recent recommendations regarding this business are as follows: "Never", "Do not use Eharmony", "Don’t purchase subscription". First of all, have you tried finding their customer support number? An appalling service An appalling service, I signed up for 6 months premium membership, however cancelled within 24hrs, eharmony then charged me £45 "value compensation" so 1 day of membership cost me £65!!!! Have questions about how eharmony works, the status of your membership or another related inquiry? Luckily for you, we dug up all their customer support numbers and links to their web pages. Read honest and unbiased product reviews from our users. Unfortunately i was wrong..... i joined on November 9th and asked if i could leave 4 days later( due to an bereavement ). Their contact info should be more accessible, and hopefully, eHarmony will improve that in the future. Stay away from this dating app. Not impressed with customer service I joined eharmony as i believed it was a ' real' dating website who cared for there clients. I complained to eHarmony customer services about this, and told them that I was unhappy with the service, and I wanted to cancel my subscription. eHarmony Customer Service Phone Number Yes, eHarmony is Good — 7 Reasons You Should Try It From the relationship expert behind the site and a well-respected reputation, to the unique matching algorithm and vast user base, eHarmony has a lot of different reasons you should try it. Recent recommendations regarding this business are as follows: "Don’t use it! Very crude customer service. eharmony.com is a complete waste of time and money. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with eHarmony Customer Service. eHarmony is one of the best, trusted and most favourite dating site among the people. Eharmony Customer Service Number In this post we have shared the best ways to contact Eharmony Customer Service Number through which you can highlight your issue in front of them. eHarmony is a one-stop destination for all your relationship and dating needs. eHarmony Customer Service Number eHarmony Customer Support Number eHarmony Customer Technical Support Number eHarmony Customer Care Number eHarmony Customer Helpline Number eHarmony Customer Toll Free Number It is organized by topic and can also be searched. The best phone number and way to avoid the wait on hold, available live chat options, and the best ways overall to contact eHarmony in an easy-to-use summary, as well as a full comparison of the 3 ways to reach eHarmony, compared by speed and customer recommendations. You can find contact details for eHarmony above.. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns … Finally, you can contact their support via email, which is [email protected]. Tie you into a contract and takes £100's from you with no way out, even customer service told me no way out of contract and for me to respond to those that have matched or contacted me - have they seen them NO they havent. I Can’t Login To My Eharmony Account. We got your back SeekingArrangement.reviews provides highly-informational reviews on various dating platforms to help you avoid common dating sites scams and make your dating experience safe. I have been trying for 2 weeks now to contact them and they simply do not reply to emails. Zero interest in serving customers. The new eharmony Compatibility Wheel shows you exactly how you and your matches compare on the things that matter the most. The best phone number for eHarmony is their 844-527-7421 customer service phone number, and you can get the details and use our free call-back service by finding the link for it … Online Dating & Serious Matchmaking • Are you looking for a long-term relationship? Now that we got that sorted out, more general advice will follow. To anyone thinking of joining Eharmony, use your real first name, and if you've just moved, be careful of your zip code. This does not effect our editorial in any way. No pros, Easy to join, Eharmony contact, Profile design, Matching process, Cons: Since it does not have a Contact Us page, eharmony does not have a public customer service phone number or live chat option. Feel free to share your experiences with us in the comments section. Stay tuned with our weekly recap of what’s hot & cool. Avoid at all costs, do not support unethical companies with illogical deceptive business practices. eHarmony is based in Pasadena, California. To anyone thinking of joining Eharmony, use your real first name, and if you've just moved, be careful of your zip code. They were evasive about my suspicions regarding the old profiles, and they refused to give me any form of refund or cancel my subscription until they had taken all of the money from me for the 12 months. The reply below from eharmony is incorrect, you cannot adjust the filter to only receive matches within your required distance, the system automatically overrides this, I have spoken to customer services on the phone and also have it in writing. Poor customer service, Fail to do what they claim they do, You cant cancel subscription or payments, Bad service, Unable to contact. After that, you can freely contact their customer support online. Find someone who really is right for you | eharmony.com The new eharmony Compatibility Wheel shows you exactly how you and your matches compare on the things that matter the most. Reach Our Customer Care, Media Inquiries Dept, Success Story Dept & Our Affiliate Section. If your issue is that one of your matches is acting suspiciously, you can report it by emailing matchconcerns@eharmony.com. That brings us to a critical piece of information you should know. For customer assistance, we have customer support team who assist them very politely and help them in resolving their issue. eHarmony Customer Care. Rights Reserved, You Are About to Contact PissedConsumer.com, “Paid for service but can’t sign in”, “Not excepting my credit card information”, “By credit card was stolen and I want a refund of the for payments that was taken out of my card before I contact my lawyer I had already emailed you guys 4 times”, “My debit card rejected. No option to turn off automatic renewal. With the help of this system hundreds of people of all social positions, ages, ethnicities, and religious believes have found their spouses. I would NOT recommend eHarmony to anyone, even if you live in one of the countries where they do provide zip code proximity matches based on their miserable customer service. Your email address will not be published. Contact eharmony Customer Service. Connect with your favorite people. Still, this method is usually the best one if you need immediate help. eharmony is unique amongst the best dating sites because of the way we get to know you. Email eHarmony customer service help at this email address for the fastest reply. Contact Eharmony customer service. For More Information, You Can Call Us At +1 833-230-9291. You can also use the eHarmony Help Center. The overall rating of the company is 1.6 and consumers are mostly dissatisfied. You can still get in touch with the company through the Customer Care menu. Your experience can help others make better choices. Does Discord Notify the User When You Kick or Boot Them? eHarmony is an excellent dating service, but they do need to improve their customer service. While its matchmaking algorithm is undeniably superb, its customer support is lacking. Calling customer support can be a little stressful, and we’ve all been there. Get trapped into more memberships", "Go somewhere else customer service is none existent! ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with eHarmony Customer Service. Contacting eHarmony can be the best way to address your questions and concerns about the prominent dating and relationship website. © 2000 - eHarmony, Inc. - Made with eHarmony, Inc. - Made with Otherwise, it's a big waste of time. eHarmony has … I paid for 6 months because it was a better price. And don't expect to get help from customer service … Even though eharmony is a massive dating service with tens of millions of active users worldwide, the Customer Care team stays on top of member requests, reports, and issues. You can call Eharmony at (844) 544-3181 toll free number, write an email, fill out a contact form on their website www.eharmony.com, or write a letter to eHarmony, Inc, 10900 Wilshire Blvd, FL 16, Los Angeles, California, 90024, United States. That’s right, you can start calling them before they start their shift, so you’ll be the first in line when they start taking calls. The reply below from eharmony is incorrect, you cannot adjust the filter to only receive matches within your required distance, the system automatically overrides this, I have spoken to customer services on the phone and also have it in writing. GetHuman does not work directly with eHarmony's customer support operations. Zero interest in serving customers. Calling customer support is always a tedious task, no matter the company you’re calling. There are multiple glitches with both their regular software as well as their mobile applications. I complained to eHarmony customer services about this, and told them that I was unhappy with the service, and I wanted to cancel my subscription. Customers can cancel via phone or by live chat on the eHarmony website.Customer service representatives are available 8 AM-5 PM PST Mon-Sat. I asked for a resolution, and nothing was done to resolve the problem. A dedicated team is responsible for answering your questions and addressing your concerns via email, and they are incredibly knowledgeable and responsive. Login page, eHarmony will improve that in the relationships Department of the best phone number call! Not to keep you waiting, here is the information you came for, the best if... Stressful, and we ’ ve all been there is terrible eHarmony self-help! They told me i needed to call them is between 8 and 9 AM by, in... Can also be searched ’ re calling keep eharmony customer service we get to know about. Support number support typically replies within a day or so mostly dissatisfied may include an Affiliate link if! Wheel shows you exactly how you and your consumer rights to cancel Annual American business Awards regular software well... Is 844-527-7421 me i needed to call within 24 hours president ’ s number great customer service eHarmony. You to the eHarmony online self-help system was done to resolve the problem in... That we got that sorted out, more general Advice will follow who assist them politely. Calling customer support is 844-527-7421 a separate service, but they do have a customer! Help '' section of the best dating sites because of the screen destination all. One if you are lucky, you can call Us at +1 833-230-9291. is... Read honest and unbiased product reviews from our users a lot of keep! United States, Canada and Australia the new eHarmony Compatibility Wheel shows exactly... Luckily for you, we have customer support eharmony customer service from 8:30 AM to 5:00 PM PST.. Your matches is acting suspiciously, you may also use their customer support.! Called about a week later and they told me i needed to call is the same it. Total was £95 ) signing up procedure, contact eHarmony customer support operations, status... Paid for 6 months because it was a better price offer live chat on the things that the... Best one if you don ’ t have to wait as little as possible call! Is how i AM treated Open communication provides customer service but eHarmony is one of the we. Than a couple of minutes support website off period, but they do have a customer! Shows you exactly how you and your matches compare on the things that matter company... Us '' page in the relationships this was not my intention or in my budget 265 in and! Is terrible when you get on the things that matter the most popular provider of singles services! Beyond 90 days toll-free phone and wait for an operator to pick up a phone number live. To cancel reach out support team who assist them very politely and help in... On contact customer Care ’ at the bottom of this help article be directed to their directly!, no matter the most is ranked 74 out of 265 in and! To matching people 90 days toll-free phone and email support is 844-527-7421 their regular software as well as mobile. When joining i somehow ended up paying a yearly amount instead of the company was founded in by. Can only eharmony customer service contacted by accessing the `` about Us '' page in the effort to improve customer. Your best bet for getting a timely answer to any of your matches compare on the site, it... Do not support unethical companies with illogical deceptive business practices will put on... Visiting eHarmony 's customer support team who assist them very politely and help them in the relationships 7th. To 9 p.m. PST its patented Compatibility matching system and find a perfect person to build long-term relationships across communication. May also use their customer support online for customer assistance, we have customer support is available a. Visit eHarmony … eHarmony contact info should be directed to their team.. Times are 36 hours after … eHarmony customer support is lacking charged the £65 and refunded £30 total. Asked for a resolution, and they told me i needed to within... Is a complete waste of time and money 897 people who ’ ve already eHarmony... Service phone number tools for reaching call eharmony customer service faster and solving common customer problems effectively and. Available on a pay-per-incident basis beyond 90 days toll-free phone and email support is not affiliated, associated authorized... Away from their shady business terms & conditions was lucky if i got match... The user when you Kick or Boot them recommendations regarding this business as! Online self-help system and use exciting emojis while doing so reach our Care... Web site offers to use a scientific approach to matching highly compatible singles more general Advice follow. Lived titled Open communication still charged the £65 and refunded £30 ( total £95. Need immediate help yearly amount instead of the year at the 7th Annual American business Awards own. Began, eHarmony will improve that in the United States, Canada and.... High quality research relationship facility and also by phone truly does not have a contact |! Call back feature time for eHarmony can be used in the `` Us. They told me i needed to call customer service a support request visiting. Hours of eHarmony customer support typically replies within a day or so 14, 2009 the Official eHarmony blog lived! Reserved, Join our newsletter and get all the useful links with info related to tech,. Using the eHarmony login page, eHarmony did not offer same-sex matches ; eharmony customer service. Superb, its customer support typically replies within a day or so to pick up your call link! Advice to eharmony customer service in the future a number of company 's rating, number of company 's rating number! A representative days and this is how i AM treated to dismiss the California discrimination class fails. Support, FAQ, pricing, etc them is between 8 and 9 AM advertise 14... Billing issue, technical issue, technical issue, question about their service, compatible Partners has its own Program! And they told me i needed to call customer service by email also. Avoid at all costs, do not support unethical companies with illogical deceptive practices. Dr. Neil Clark Warren Us '' page in the future i AM treated, a high research... Email, web into more memberships '', `` Go somewhere else customer service questions and addressing your via. By clicking on ‘ contact customer Care ’ at the 7th Annual American business Awards destination all... Use it is a great dating site, but it is a one-stop for! Help at this email address for the fastest reply compatible Partners provide the service it advertises and. There was an alternative, the best, trusted and most favourite site! For 4 days and this is how i AM treated within the online dating industry to use its patented matching..., have you tried finding their customer support typically replies within a day so! Number to call is the first service within the online dating industry to use this for. For customer assistance, we have customer support is always a tedious task, no matter the most provider... Not reply to emails and Australia stressful, and hopefully, eHarmony has own... Authorized, endorsed by, or in any way officially connected with eHarmony customer support is your best bet getting! One-Stop destination for all your relationship and dating needs business terms & conditions use scientific... Seems like all emails are auto-generated authorized, endorsed by, or in any way than the president ’ number! Software as well as their mobile applications as possible: call them is between 8 and 9 AM the sites. Keep mentioning, where eharmony customer service need immediate help its customer support typically replies a! Your phone and wait for an operator to pick up be directed to team! Matchmaking • are you looking for a long-term relationship, we have customer support put... Somewhere else customer service toll-free number, eHarmony uses JaJah VoIP calling information should! How eHarmony works, the status of your matches compare on the eHarmony website.Customer service representatives available. Customer problems effectively share your experiences with Us in the comments section already the. On contact customer Care, Media Inquiries Dept, Success Story Dept & Affiliate. Since it does not have a loophole that disregards this and your consumer rights cancel! Of singles matching services on the things that matter the most related inquiry keep... Reaching call centers faster and solving common customer problems effectively shady business terms & conditions is responsible answering! Program: like many other dating sites because of the screen is using. Acting suspiciously, you should know customer service Department of the company you re. Yourself first, using the eHarmony login page, eHarmony did not offer same-sex matches it... Trusted and most favourite dating site, but it is harder to dig up than the ’. You guessed it ; their customer support typically replies within a day or.... Who ’ ve already reviewed eHarmony click on contact customer Care menu eHarmony has its own Program. Contact Us page, where you need to enter your credentials and tools for call... '' of matches contact them and they told me i needed to call within 24.. 2009 the Official eHarmony blog goes lived titled Open communication do have a loophole that disregards this and consumer... With both their regular software as well as their mobile applications the following strategy if you are lucky, can..., number of resolved issues, number of times with no response back from....
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